Frequently Asked Questions
Everything you need to know about your gear and orders.
How long does shipping take for sports equipment?
Standard shipping typically takes 3-5 business days. For oversized items like treadmills or weight racks, delivery may take 7-10 business days depending on your location.
What is your return policy for athletic wear?
We offer a 30-day return policy for all apparel. Items must be unworn, unwashed, and include the original tags to be eligible for a full refund.
Do you offer warranties on professional gear?
Yes, most of our technical gear and machinery comes with a 1-year manufacturer warranty covering defects in materials and craftsmanship.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
How do I know which size to order?
Each product page features a detailed 'Size Guide' button with specific measurements to help you find the perfect fit for your body type and sport.