Returns & Exchanges
At Shopnomads, we want to ensure your gear is the perfect fit for your next adventure, which is why we offer a 30-day window for hassle-free returns on all unused sports equipment and apparel. If you are not completely satisfied with your purchase, we are here to help you find the right replacement or provide a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Gear
Place the items in their original packaging with all tags attached, ensuring the equipment is clean and has not been used outdoors.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; once we inspect the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing